A hotel is only as good as its service, and there are some trends that consumers don’t like, but hotels seem to continue to do. According to the attached article, minimums at hotel bars, charging for WiFi, and slow WiFi connections are just a few of the issues that hotel guests from around the world are taking issue with. We’re paying for the rooms, so the service should be customer centric, right? Hopefully, the hotels will take note and give us what we all want: a comfortable and convenient hotel stay!

I do agree with many items in the article, such as:

• charging for WiFi. What I find amazing is that the more expensive a hotel is, the higher chance that you will be charged for WiFi.
• slow and sporadic WiFi.
• Minibars that charge you when you use them to store your cream (or pizza, see below).
• Peekaboo bathrooms - need I say more?

Others items I would like to add are:

• TVs positioned so that you must watch TV from your bed, and not at a table or lounge chair. 
• lousy to minimal TV channel lineups.
• no fridges and microwaves in the hotel room. I know that there are many who stay in a hotel for a weekend, and are not planning on doing any cooking in the room. But, even then, sometimes you have that yummy, left-over pizza or restaurant "doggie bag" that you want to store in a fridge (not an ice bucket) and warm up the next day. 
• and, minimally, hotels: If you don't have fridge's in the rooms - at least have working ice machines.