When booking hotel reservations, most Americans still use their laptop or desktop computer to book hotel reservations. According to a recent study, 8% of reservations were booked with a handheld mobile device. Americans still make hotel reservations offline 43% of time. There are many possibilities to explain these findings. For example, some people might prefer booking with a live person or being able to compare places and prices using multiple windows or tabs on a computer.

I am not surprised. A hotel is a major cost, and I want to see as much data as possible - not just a few huge buttons on a postage-stamp-sized screen. Now - will someone tell the hotel industry to stop with the continual barrage of mobile hotel apps?